Royal Air Maroc has become the first African airline to be certified by IATA interest group Cargo iQ.
The Moroccan airline has successfully obtained its Cargo iQ certification in accordance with the Cargo iQ quality management standards of the airfreight industry.
Royal Air Maroc has also been granted two additional stars in the categories of “Corporate Social Responsibility” and “Spirit of Innovation”.
Valid for a period of three years following an audit conducted by an accredited certification body, this renewable certification follows Royal Air Maroc’s adhesion to the Cargo iQ community in 2019.
The audit is intended to assess the compliance of members’ operations based on a Master Operating Plan (MOP).
This master plan focuses on standardising processes and improving transparency by interfacing shipment data exchanges between stakeholders for accurate planning and proactive monitoring.
Originally founded by major airlines and freight forwarders to make the supply chain more reliable, Cargo iQ has now grown to more than 60 members from across the supply chain including airlines, freight forwarders, ground handlers, IT solution providers, trucking services and, more recently, small and medium-sized forwarders.