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Cargo iQ aims to boost best practise with new training – Air Cargo News


(Left to right) Laura Rodriguez (Cargo iQ); Barbara England; Robin Czap: Julie Winkle (Schenker); Lothar Moehle (Cargo iQ); Zheng Lei (Delta Airlines Cargo); Klaas Kurz (Schenker). Photo: Cargo iQ

IATA interest group Cargo iQ has introduced new training sessions for members to boost collaboration and understanding of Cargo IQ processes.

The onsite training is aimed at those working in-depth on Cargo iQ projects and related tasks on a daily basis, to ensure members have a comprehensive understanding of the group’s processes.

The Advanced training is free of charge for members and is composed of six modules: Planning Logic; ENCORE; Milestones & KPIs; Smart Data & Reporting; Exception Handling codes; and Audit & Certification.

An inaugural workshop was held on May 23 in Phoenix, Arizona, US, alongside the 31st CNS Partnership Conference.

A second training day has already been scheduled to take place in Geneva on June 17, after Cargo iQ’s Working Group meeting.

More sessions will follow in key geographical regions.

Laura Rodriguez, manager of implementation and quality assurance at Cargo iQ, said: “Our online Introductory training has provided a very good start to learning the basics of Cargo iQ for our members, but the virtual aspect brings some limitations to the level of interaction and knowledge exchange.

“We see immense value in running the training face to face and don’t plan to hold these sessions in a hybrid or virtual format, at least for now.”

Participants who attend the Advanced training are recommended to have already completed the online Introductory training, which was launched in May 2021 as a replacement for the face-to-face training that was no longer possible owing to the pandemic.

The Introductory training comprises a series of ten videos that participants watch at their own pace, followed by an online session to exchange questions and answers before a final online test.

Cargo iQ is an independent, cross-stakeholder organisation that aims to create and implement quality standards for the worldwide air cargo industry. It has more than 60 members worldwide, including airlines, forwarders, and ground handling agents. 

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